The Smile Assured claim process is quick and easy.

Pay your dental bill.

Return your completed claims form and valid dental receipt.

Receive a reimbursement for the full amount.

Frequently asked questions
Who can apply?

Anyone aged between 16 and 69 who has an NHS Dentist and pays for their treatment.

What will I be covered for?

100% of your dental bill, according to the 3 bands of charges for all NHS dental treatments and up to a generous annual maximum. There are many other dental benefits included. Please refer to the premium and benefits table below.

How do I claim?

Claiming is easy. Submit a short claim form with a valid receipt, either online via the claims portal or by post and receive your money back in a few days.

How will I receive the reimbursement?

You choose. We can either send you a cheque or arrange a bank transfer.

How long will it take for me to receive the reimbursement?

We aim to settle all claims as quickly as possible, usually within 2–3 working days.

I am treated by an NHS dentist. Why would I need a plan?

NHS charges can become expensive. A routine check-up that results in a crown would be £306.80. A filling 6 months later would be £70.70 or a second crown would be another £306.80. With the Smile Assured NHS Dental Plan, you get up to £500 per year to cover these costs. (NHS charges correct, April 2023).

I need treatment now. Will it be covered when I join?

Unfortunately, we’re unable to cover these situations. We only cover new dental conditions that occur after joining.

I have not been to a dentist for more than two years primarily due to Covid-19. Can I join the plan?

Yes. You will need to see a dentist and get any recommended treatments completed at your own expense, initially. Claims for future visits and treatments will then be covered by your plan.

When can I start using this plan?

You are covered for the benefits below the day after joining.

How long can I remain on this plan?

You can stay on the plan and continue to benefit from it for as long as you wish.

How do I join?

Simply call the Smile Assured NHS Dental Plan helpline on freephone 0800 294 5889 or apply below.

Additional important information.

The above supporting documents are pdf files. To read the pdf files, you will need to have Adobe Reader software on your computer. If you do not currently have this software, it can be downloaded from the Adobe Website


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